CRM Operational Lead to Tre

Last application date:

2019-12-22

Vi på Tre tror att livet blir roligare om vi upplever det tillsammans med andra. Därför arbetar vi varje dag för att göra det enklare för våra 2 miljoner kunder att dela sina upplevelser, åsikter och känslor med andra. Vi är övertygade om att det är kulturen på Tre som är huvudingrediensen för vår framgång. Tack vare detta har vi utsetts till en av Sveriges bästa arbetsplatser. Under 2018 har vi på Tre bytt lokaler till ett helt nybyggt hus bredvid Globen i södra Stockholm där alla vi på Tre ges bättre möjligheter att mötas, samverka och interagera. Varmt välkommen till Tre.

Are you ready for a new challenge? Tre is looking for a solution oriented coworker to CRM team at IT Operations at Tre, where you will work as operational lead and application specialist.

IT Operations different teams are responsible to secure that our IT systems work optimally – both regarding applications, hardware, operating systems and databases.

In the role as Operational lead you will be part of CRM team with 11 colleagues responsible of IT applications to handle sales, customer service and finance. You will be operational lead of PeopleSoft application but also responsible for other CRM applications. As you will work close with development team and business it is required that you can easily get into in-depth technical details and be able to convey in a pedagogical way the essence of the message for internal users working towards the customer.

As Operational lead you and your colleagues in the team have the responsibility for our applications. You will also, as part of the team, solve all kind of issues in any of the systems within our responsibility. We constantly seek to improve ourselves and our way of working, and we expect you to participate in the process.

The role includes:

  • Monitor the systems, handle alarms and troubleshoot production problems.
  • Analyze and resolve error reports and customer complaints.
  • Optimize the performance and security of the systems we work in.
  • Improve routines and processes regarding our way of working.
  • The service also includes oncall services, one week's oncall every 3rd / 4th week.

To be successful in the position we believe you have a burning interest in IT with a curiosity to learn new things every day. We are looking for a person with the right attitude, commitment and openness to cooperation. We offer you a challenging environment with new things to learn every day and with possibilities for you to change it!

At Tre, we work in a fast-moving environment where new technology and functionality are constantly being delivered. As an employee, you are expected to be active in your own learning so that, together with the team, you can always be the best at what you do. We also see that you are a structured and analytical problem solver where you are motivated by being faced with new challenges.

Furthermore, we also see that you need:

  • 3-5 years experience of PeopleSoft application.
  • Knowledge and experience of Linux, SQL & Databases.
  • Experience in IT Operations and / or application development.

We offer you a company that’s passionate and value driven. We work in an open and transparent working environment with a way of working where development, involvement and engagement are core pillars. Over the last five years we have been placed as a top 10 employer by Great Place To Work and we look forward to taking our environment and work place to the next level in our new office next to Globen.

You can only apply through this ad and we will kick things off and interview continuously even before the application end date on the 22th of December, so please make sure to send in your application as soon as possible. Would there be any questions, don’t hesitate to contact Team Manager Åsa Lindqvist at asa.lindqvist@tre.se

We look forward to receiving and reading your application!

Contact

Åsa Lindqvist

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